Pendle Hill evaluation 2017

                 PENDLE HILL  PARTICIPANT EVALUATION FORM

 

CONFERENCE TITLE:___________________________________________________________

NAME (optional):________________________________________________________________

DATES: ________________________   MEETING SPACE:_____________ BEDROOM #______

 

As a participant, my overall experience/impression of the Customer Service at Pendle Hill was: (please circle one number, with 1 being very poor and 10 being amazing)

 

1 2 3 4 5 6 7 8 9 10

Please explain ________________________________________________________________

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 Please evaluate the level and quality of support you received from Pendle Hill.

    (Use the reverse side to continue your responses if necessary).

1. Arrival

        Were you warmly greeted and given adequate information at the Pendle Hill orientation?

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Was the Pendle Hill orientation presented clearly? _______________________________

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         Was your personal room clean, orderly, and welcoming? __________________________

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         Did you get clear answers to your questions? ___________________________________

____________________________________________________________________________2. Support

        Requests handled courteously and expeditiously? ________________________________

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        Were your facilities kept clean and tidy? ________________________________________

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        Comments on the meeting space, dining room, common areas and other Pendle Hill facilities?

____________________________________________________________________________

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Continued on the other side.

Comments on your bedroom and bath. ________________________________________

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        Comments on the teas, refreshments, snacks, if applicable.________________________ ____________________________________________________________________________

Comments on the food preparation and service__________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Were you given adequate departure support from Pendle Hill?  _____________________________________________________________

 

3.  Things that Pendle Hill could have done better to facilitate your participation in your conference?

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4.  Other comments. ___________________________________________________________

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