PENDLE HILL  PARTICIPANT EVALUATION FORM
CONFERENCE TITLE:___________________________________________________________
NAME (optional):________________________________________________________________
DATES: ________________________ Â Â MEETING SPACE:_____________ BEDROOM #______
As a participant, my overall experience/impression of the Customer Service at Pendle Hill was: (please circle one number, with 1 being very poor and 10 being amazing)
1 2 3 4 5 6 7 8 9 10
Please explain ________________________________________________________________
________________________________________________________________________________________________________________________________________________________
 Please evaluate the level and quality of support you received from Pendle Hill.
    (Use the reverse side to continue your responses if necessary).
- Arrival
        Were you warmly greeted and given adequate information at the Pendle Hill orientation?
____________________________________________________________________________
Was the Pendle Hill orientation presented clearly? _______________________________
____________________________________________________________________________
         Was your personal room clean, orderly, and welcoming? __________________________
____________________________________________________________________________
         Did you get clear answers to your questions? ___________________________________
____________________________________________________________________________2. Support
        Requests handled courteously and expeditiously? ________________________________
____________________________________________________________________________
        Were your facilities kept clean and tidy? ________________________________________
____________________________________________________________________________
        Comments on the meeting space, dining room, common areas and other Pendle Hill facilities?
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
Continued on the other side.
Comments on your bedroom and bath. ________________________________________
____________________________________________________________________________
        Comments on the teas, refreshments, snacks, if applicable.________________________ ____________________________________________________________________________
Comments on the food preparation and service__________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Were you given adequate departure support from Pendle Hill? Â _____________________________________________________________
- Â Things that Pendle Hill could have done better to facilitate your participation in your conference?
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
- Â Other comments. ___________________________________________________________
____________________________________________________________________________
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